Initial Consultation Agreement.

This Initial Consultation Agreement is made on the date of booking through the online booking system between Regulated Canadian Immigration Consultant (RCIC) Faisal Hussain (the “RCIC”) of Faisal Hussain Immigration Consultancy Inc., CICC Registration Number R412207, and the Client (the person(s) booking through this online booking system and the person(s) attending the scheduled Initial Consultation).

RCIC Business Information:

Business Name: Faisal Hussain Immigration Consultancy Inc.
RCIC: Faisal Hussain
CICC Registration Number: R412207
Address: 4178 Galileo Common, Burlington, ON L7L0G7
Email: faisalhussain.ca@gmail.com
Telephone: (416) 821-9663

This Agreement shall be governed by the laws in effect in the Province of Ontario, Canada, and the applicable federal laws of Canada.

Please be advised that Faisal Hussain is a member in good standing of the College of Immigration and Citizenship Consultants (CICC) and, as such, is bound by its applicable By-laws, Regulations and Code of Professional Conduct.

1. Scope of Service

The RCIC will provide the Client with an Initial Consultation under the terms of this Agreement:

Review information provided by the Client and provide professional consultation concerning applicable Canadian immigration laws, regulations, programs and policies relevant to the Client's inquiry.
The services provided under this Agreement will be limited to the duration specified in the consultation option selected by the Client during booking.
Information provided by the Client through the Initial Consultation Form and during the consultation is for the purpose of obtaining professional advice only. It does not establish an ongoing professional relationship for any immigration application, case, submission or representation unless a separate written Service Agreement has been executed between the parties.

2. Consultation Delivery

The Initial Consultation will be conducted online through WhatsApp or another mutually agreed online platform if WhatsApp is unavailable or not used by the Client. The consultation link and joining instructions will be sent to the Client before the scheduled appointment using the contact information provided during booking.

3. Limits of Engagement

The services provided under this Agreement are limited to a single Initial Consultation concerning the matters discussed during the scheduled session.

This Agreement does not obligate the RCIC to provide further advice, prepare applications, make submissions, communicate with immigration authorities or represent the Client in any immigration matter beyond the booked consultation.

Should the Client require further professional services, advice or representation following the Initial Consultation, a separate written Service Agreement must be signed by the parties.

4. Client Responsibility

The Client must provide accurate, complete and truthful information required for the consultation.

The Client must disclose all relevant information, including any negative or adverse circumstances, that may affect the professional advice provided by the RCIC.

The RCIC will rely on the information provided by the Client. Incomplete, inaccurate, misleading or withheld information may affect the accuracy and reliability of the advice provided. The RCIC shall not be responsible for consequences arising from the Client's failure to disclose relevant information or the provision of inaccurate or misleading information.

The Client acknowledges that all advice provided during the consultation is based on Canadian immigration laws, regulations and policies in effect at the time of the consultation. Subsequent changes to immigration laws, regulations, policies or program requirements may affect the advice previously provided. The RCIC is not obligated to provide updated advice following completion of the consultation unless separately retained.

5. Consultation Preparation and Information Requirements

The Client is expected to have all relevant personal and immigration profile information available during the Initial Consultation, including, where applicable, education, employment history, language test scores, NOC codes, immigration history, current immigration status and other relevant details.

Information collection, review and assessment are part of the Initial Consultation session.

Any information or documents submitted in advance will not be reviewed or pre-assessed before the scheduled consultation unless expressly agreed otherwise in writing.

No additional time will be allocated beyond the duration of the consultation option selected during booking.

6. Payment Terms and Refund Policy

The Client agrees to pay the consultation fee associated with the selected booking option.

The applicable professional fee, HST and total amount payable will be displayed during the booking and payment process.

Payment must be completed through the designated booking and payment system unless otherwise agreed in writing.

Fees for consultations that have been delivered are earned upon completion of the professional consultation services.

Cancellation, rescheduling and refund requests will be handled in accordance with the applicable booking policy and the RCIC's professional and regulatory obligations.

Nothing in this Agreement shall exclude any refund or other obligation required under applicable law or the CICC Code of Professional Conduct.

7. Confidentiality and Client Information

All information provided by the Client during the consultation will be treated as confidential in accordance with the RCIC's professional obligations under the CICC Code of Professional Conduct and applicable privacy laws.

Client information will not be disclosed to third parties except where authorized by the Client or where disclosure is required or permitted by law or professional obligations.

8. Termination

a) This Agreement shall be considered completed upon delivery of the Initial Consultation services identified under this Agreement.

b) Following completion, if the Client decides to proceed with any immigration application independently or through another representative, lawyer or consultant, such services will be undertaken without the knowledge, approval or involvement of the RCIC.

c) Any subsequent actions undertaken independently by the Client or another representative will not form part of the services provided under this Agreement.

9. Complaints and Regulatory Oversight

The Client acknowledges that Faisal Hussain is regulated by the College of Immigration and Citizenship Consultants (CICC).

The Client may contact the College directly regarding any concerns or complaints relating to the professional conduct or services of the RCIC.

Official College Website: https://college-ic.ca

10. Acceptance of Agreement

By proceeding with the online booking and accepting this Agreement, the Client confirms that they have read, understood and agreed to its terms and conditions.

The Client acknowledges that electronic acceptance through the online booking system constitutes acceptance of this Agreement. A copy of the accepted Agreement will be provided electronically through the email address or other communication method supplied by the Client.

RCIC: Faisal Hussain
CICC Registration Number: R412207
Business: Faisal Hussain Immigration Consultancy Inc.

Agreement Date: Date of Booking
Client Acceptance: Electronic acceptance through the online booking system.